Sec Form 4 Filing - Mandeberg Richard @ Support.com, Inc. - 2009-08-21

Insider filing report for Changes in Beneficial Ownership
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FORM 4
Check this box if no longer subject to Section 16. Form 4 or Form 5 obligations may continue. See Instruction 1(b).
UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
STATEMENT OF CHANGES IN BENEFICIAL OWNERSHIP
Filed pursuant to Section 16(a) of the Securities Exchange Act of 1934, Section 17(a) of the Public Utility Holding Company Act of 1935 or Section 30(h) of the Investment Company Act of 1940
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1. Name and Address of Reporting Person
Mandeberg Richard
2. Issuer Name and Ticker or Trading Symbol
Support.com, Inc. [ SPRT]
5. Relationship of Reporting Person(s) to Issuer
(Check all applicable)
_____ Director _____ 10% Owner
X __ Officer (give title below) _____ Other (specify below)
Chief Revenue Officer
(Last) (First) (Middle)
1900 SEAPORT BOULEVARD, 3RD FLOOR
3. Date of Earliest Transaction (MM/DD/YY)
08/21/2009
(Street)
REDWOOD CITY, CA94063
4. If Amendment, Date Original Filed (MM/DD/YY)
6. Individual or Joint/Group Filing (Check Applicable Line)
__ X __ Form filed by One Reporting Person
_____ Form filed by More than One Reporting Person
(City) (State) (Zip)
Table I - Non-Derivative Securities Acquired, Disposed of, or Beneficially Owned
1.Title of Security
(Instr. 3)
2. Transaction Date (MM/DD/YY) 2A. Deemed Execution Date, if any (MM/DD/YY) 3. Transaction Code
(Instr. 8)
4. Securities Acquired (A) or Disposed of (D)
(Instr. 3, 4 and 5)
5. Amount of Securities Beneficially Owned Following Reported Transaction(s)
(Instr. 3 and 4)
6. Ownership Form: Direct (D) or Indirect (I)
(Instr. 4)
7. Nature of Indirect Beneficial Ownership
(Instr. 4)
Code V Amount (A) or (D) Price
Table II - Derivative Securities Acquired, Disposed of, or Beneficially Owned
( e.g. , puts, calls, warrants, options, convertible securities)
1. Title of Derivative Security
(Instr. 3)
2. Conversion or Exercise Price of Derivative Security 3. Transaction Date (MM/DD/YY) 3A. Deemed Execution Date, if any (MM/DD/YY) 4. Transaction Code
(Instr. 8)
5. Number of Derivative Securities Acquired (A) or Disposed of (D)
(Instr. 3, 4, and 5)
6. Date Exercisable and Expiration Date
(MM/DD/YY)
7. Title and Amount of Underlying Securities
(Instr. 3 and 4)
8. Price of Derivative Security
(Instr. 5)
9. Number of Derivative Securities Beneficially Owned Following Reported Transaction(s)
(Instr. 4)
10. Ownership Form of Derivative Security: Direct (D) or Indirect (I)
(Instr. 4)
11. Nature of Indirect Beneficial Ownership
(Instr. 4)
Code V (A) (D) Date Exercisable Expiration Date Title Amount or Number of Shares
Employee Stock Option (right to buy) $ 5.18 08/21/2009 D 374,000 ( 1 ) 12/18/2013 Common Stock 374,000 ( 2 ) 0 D
Employee Stock Option (right to buy) $ 2.32 08/21/2009 A 374,000 ( 3 ) 08/21/2016 Common Stock 374,000 ( 2 ) 374,000 D
Employee Stock Option (right to buy) $ 4.1 08/21/2009 D 100,000 ( 4 ) 11/13/2014 Common Stock 100,000 ( 5 ) 0 D
Employee Stock Option (right to buy) $ 2.32 08/21/2009 A 100,000 ( 3 ) 08/21/2016 Common Stock 100,000 ( 5 ) 100,000 D
Reporting Owners
Reporting Owner Name / Address Relationships
Director 10% Owner Officer Other
Mandeberg Richard
1900 SEAPORT BOULEVARD
3RD FLOOR
REDWOOD CITY, CA94063
Chief Revenue Officer
Signatures
/s/ David Laser, by power of attorney 10/09/2009
Signature of Reporting Person Date
Explanation of Responses:
( 1 )25% of the total number of shares subject to the option vest on the one year anniversary of the Vesting Commencement Date and 1/48th of the total number of shares subject to the option vest on the monthly anniversary of the Vesting Commencement Date thereafter.
( 2 )On August 21, 2009, the issuer canceled, pursuant to the issuer's option exchange program, an option for 374,000 shares of SPRT common stock granted to the reporting person on December 18, 2006. In the exchange, the reporting person received a replacement option for 374,000 shares, having an exercise price of $2.32 per share.
( 3 )One third of the total number of shares subject to the option vest on the one year anniversary of the Transaction Date and 1/36th of the total number of shares subject to the option shall vest on the monthly anniversary of the Transaction Date thereafter.
( 4 )1/48th of the total number of shares subject to the option vest on the montly anniversary of the Vesting Commencement Date.
( 5 )On August 21, 2009, the issuer canceled, pursuant to the issuer's option exchange program, an option for 100,000 shares of SPRT common stock granted to the reporting person on November 13, 2007. In the exchange, the reporting person received a replacement option for 100,000 shares, having an exercise price of $2.32 per share.

Reminder: Report on a separate line for each class of securities beneficially owned directly or indirectly.
* If the form is filed by more than one reporting person, see Instruction 4(b)(v).
** Intentional misstatements or omissions of facts constitute Federal Criminal Violations. See 18 U.S.C. 1001 and 15 U.S.C. 78ff(a).

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